ClubPH Terms and Conditions for Philippine Players

1 Acceptance of Terms

By accessing the ClubPH website, creating an account, or using any feature of the platform, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree with any part of these terms, you must not use the platform.

These Terms and Conditions apply to all users of ClubPH, regardless of how you access the platform — whether through a mobile browser, the ClubPH app, or a desktop computer. Using the platform after any update to these terms constitutes your acceptance of the revised version.

2 Eligibility

To register and maintain an account on ClubPH, you must meet all of the following conditions:

• You are at least 21 years of age.
• You are located in the Philippines and accessing the platform from within the country.
• You are not subject to any self-exclusion order or voluntary suspension on ClubPH or any affiliated platform.
• You are not acting on behalf of another person or as part of a syndicate formed to exploit promotional offers.
• You are using your own funds for deposits and are not depositing on behalf of someone else.

ClubPH reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, your account may be suspended and any pending withdrawals placed on hold until verification is completed.

3 Account Registration

Each person is permitted to hold only one active ClubPH account. Creating duplicate accounts — whether under the same name, the same device, or the same payment method — is a violation of these terms and may result in the closure of all associated accounts.

When registering, you are required to provide accurate, current, and complete information. This includes your full legal name, date of birth, and a valid contact number. You must update your account details promptly if any information changes.

ClubPH may require identity verification (KYC) before processing withdrawals or activating certain account features. Accepted verification documents typically include a government-issued photo ID such as a PhilSys national ID, passport, or driver's licence. Additional documents may be requested depending on the transaction.

Accounts registered with false or misleading information may be suspended without prior notice. Any balance held in such accounts will be reviewed before any payout is considered.

4 Deposits and Withdrawals

All transactions on ClubPH are denominated in Philippine Peso (PHP). There are no mid-session currency conversions, and your account balance is always displayed in PHP.

Accepted deposit channels include Philippine online and mobile banking, bank transfers, and local e-wallets such as GCash and Maya. The specific payment options available at any time are shown in the cashier section of your account. Credit cards and cryptocurrency are not accepted as payment methods for deposits or withdrawals.

Deposits are generally credited to your account promptly after confirmation from the payment provider. If a deposit does not reflect in your account within a reasonable time, contact support with your transaction reference for assistance.

Withdrawal requests are subject to the following conditions:

• Your account identity verification must be complete before your first withdrawal.
• Withdrawals are processed to the same payment method used for the most recent deposit where possible.
• Active bonus funds with outstanding wagering requirements are not available for withdrawal until those requirements are met.
• ClubPH may conduct additional verification checks before approving withdrawal requests above certain thresholds.

ClubPH does not charge fees for standard deposits or withdrawals, but your payment provider may apply their own transaction charges. Check with your bank or e-wallet provider for their current fee structure.

5 Bonuses and Promotions

ClubPH offers promotional bonuses and other incentives from time to time. Each promotion operates under its own specific terms, which are published on the Promotions page at the time the offer is active. These terms include details such as eligibility criteria, minimum deposit amounts, wagering requirements, and the games eligible for wagering.

General rules that apply to all ClubPH bonuses unless a specific promotion states otherwise:

• Bonuses are available to eligible registered players only. One bonus claim per household or IP address unless stated otherwise.
• Bonus funds and any winnings derived from bonus play are subject to wagering requirements before they become available for withdrawal.
• Attempting to withdraw bonus funds before completing wagering requirements will result in the forfeiture of the bonus and any associated winnings.
• ClubPH does not guarantee any specific return on bonus play. Bonuses are intended to provide additional playing time, not guaranteed winnings.
• Bonuses obtained through fraudulent means — including creating multiple accounts to claim the same offer — will be cancelled and the account reviewed.

ClubPH reserves the right to modify, suspend, or cancel any promotion at any time. Changes will be communicated through the Promotions page or via account notification.

6 Gameplay and Fair Play

ClubPH provides access to games across multiple categories including slots, live casino, sports betting, eBingo, fishing games, and table games. Each game operates according to its own rules, which are accessible from within the game interface.

The following conduct is prohibited on ClubPH:

• Using automated software, bots, or scripts to interact with games or the platform in a way not intended for regular play.
• Exploiting errors, glitches, or technical malfunctions in games or the platform to gain an unfair advantage.
• Colluding with other players in live games or multiplayer formats to manipulate outcomes.
• Using a VPN or other means to misrepresent your location in order to access the platform from a restricted area.
• Participating in any activity that ClubPH reasonably determines to constitute match-fixing, arbitrage betting, or systematic exploitation of promotional offers.

ClubPH may void bets, cancel winnings, or close accounts where prohibited conduct is identified. Decisions made by ClubPH in relation to gameplay disputes are final unless an error in the game outcome can be clearly demonstrated.

In the event of a game malfunction that produces an invalid result, ClubPH reserves the right to void the affected round and refund the stake. No additional compensation is payable in such cases.

7 Account Security

You are responsible for maintaining the confidentiality of your ClubPH username and password. Do not share your login credentials with anyone, including friends or family members. ClubPH will never ask for your password via email, chat, or phone.

ClubPH uses SSL encryption across all platform sessions and supports OTP (one-time password) verification for sensitive account actions. To protect your account, make sure your registered mobile number is kept up to date so that OTP messages reach you reliably.

If you suspect that your account has been accessed by someone else or that your credentials have been compromised, contact ClubPH support immediately. You should also change your password without delay. Transactions completed by an unauthorised user before you notify support may not be reversible.

ClubPH is not responsible for losses resulting from your failure to keep your account credentials secure, or from your sharing of login details with a third party.

8 Responsible Gaming

ClubPH is committed to supporting players in managing their gaming activity responsibly. The platform provides tools including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These are available from your account settings and described in full on the Responsible Gaming page.

Gaming on ClubPH is intended for entertainment. It involves financial risk, and outcomes are determined by chance. ClubPH does not guarantee winnings or suggest that gaming is a reliable way to generate income. Always set a budget before you play and stay within it.

If you feel that your gaming is becoming difficult to control, we encourage you to use the self-exclusion feature or reach out to support for assistance. Players who have self-excluded may not open a new account during the exclusion period.

9 Account Suspension and Closure

ClubPH may suspend or close an account at any time for reasons including but not limited to:

• Breach of any provision of these Terms and Conditions.
• Provision of false, inaccurate, or misleading information during registration or verification.
• Suspected fraudulent activity, money laundering, or other illegal conduct.
• Chargebacks or disputed transactions initiated by the account holder.
• Failure to complete identity verification within a reasonable time when requested.

Where an account is closed due to a breach of these terms, any balance in the account — including bonus funds and winnings — may be forfeited depending on the nature of the breach. ClubPH will communicate the reason for closure where it is lawful and appropriate to do so.

You may also request the voluntary closure of your own account at any time by contacting support. Any verified balance remaining at the time of closure will be processed for withdrawal to your registered payment method, provided all verification requirements are met.

10 Limitation of Liability

ClubPH provides access to its platform on an "as available" basis. While the team works to keep the platform running reliably, we cannot guarantee uninterrupted access at all times. Scheduled maintenance, technical issues, or third-party service disruptions may affect availability.

ClubPH is not liable for:

• Losses resulting from platform downtime, connection interruptions, or game malfunctions beyond our reasonable control.
• Losses arising from your use of the platform in a manner inconsistent with these terms.
• Indirect, consequential, or incidental losses of any kind resulting from your use of or inability to use ClubPH.

Nothing in these terms limits ClubPH's liability for fraud, gross negligence, or any liability that cannot be excluded under applicable law.

11 Privacy and Data

ClubPH collects and processes personal information in connection with account registration, identity verification, and platform use. How that information is handled is described in the Privacy Policy, which forms part of the agreement between you and ClubPH.

By using ClubPH, you consent to the collection and use of your data as described in the Privacy Policy. If you have questions about how your data is handled, you can contact support at the email address in the Contact section below.

12 Changes to These Terms

ClubPH may update these Terms and Conditions from time to time. When changes are made, the revised version will be published on this page with an updated date. For material changes, ClubPH will provide notice through your registered account or via a notice on the platform.

Continuing to use ClubPH after a revision is published constitutes your acceptance of the updated terms. If you do not accept the revised terms, you should stop using the platform and may request account closure.